Requests for repeat prescriptions will not be accepted over the telephone for your own safeguard. 48 hours notice is required by prescription counterfoil, letter, fax or in person.
We follow strict confidentiality protocol. Only the practice staff have access to patient records. No information is divulged, except to respective patients or relatives and other bonafide parties, with patients consent.
Test results are not given over the telephone for confidentiality reasons. You are advised to make an appointment approximately a week after the tests are carried out, so that the doctor/ nurse can discuss these with you. Please check with the receptionist beforehand if the results are back.
Complaints and Suggestions
We always endeavor to provide to provide the highest possible standard of care & service and hope that you will find that the practice staff team are friendly and co-operative. We welcome any constructive criticism and suggestions. Click here to leave feedback or encouragement today!
Ring as soon as possible for genuine emergencies. We will try to fit you in between the appointments or at the end of surgery. However, please be prepared to wait. Telephone advise is available during Surgery hours. Emergency service outside hours is operated by Waltham Forest PCT via PELC. The out of hours emergency number is 0845 075 0494
Patients wishing to register with Hampton Medical Centre must first call and book an appointment with our reception staff. Unless in urgent cases when registration will be effected on the same day. We reserve the right to refuse registration to any patients, so please be polite and respectful to our staff.
Making an appointment
To make an appointment please call 020 8539 3232 between 08:30 – 18:00 on Monday, Tuesday and Friday, 08:30 – 19:45 on Wednesday and 08:30 – 13:30 on Thursday. For more details on Surgery hours click here
When registering with our surgery or attending an appointment we ask that you follow our three very reasonable and simple requests…
- To bring your medical card to every surgery attendance.
- To always remember to cancel you appointment if you cannot keep it.
- To always be polite and respectful to the Practice staff. This will help them to help you and make them want to help you.
Useful Telephone Numbers
NHS direct: 0845 04647
King George Hospital: 8983 8000
Royal London Hospital: 7247 5454
St. Barts Hospital: 7601 8888
Bower Chemist: 8539 1922
Moorfield eye Hospital: 7253 3411
R.B & W.F Health Authority: 8478 5151
Leytonstone Police Station: 8558 7886
Leyton Police Station: 8556 8855